We limit the size of our tour groups to around 15 participants – our guides have an average group size of 8. The minimum group size is 4 participants. This means the tours have a personalized and familiar atmosphere.
The limitation on group size is also important for enabling a tour to run smoothly. In a small group it is pretty much impossible to lose someone and the whole group can cross an intersection with one turn of the traffic lights.
We therefore recommend you make a reservation for the tour you wish to take. This means we have the opportunity to organise an additional group and guide if the interest extends beyond our planned capacity.
Of course you can also turn up spontaneously for the tour of your choice, but please understand that if too many people want to take the same tour, those with reservations will obviously be given priority.
Write us an email at firstname.lastname@example.org and you will get a confirmation within 24 hours.
Please state the desired tour name, the date, your name, a mobile number and how many bikes you will need (men’s or woman’s?). The table with tour dates and prices above should give you some useful information.
We are generally very prompt in returning emails within 24 hours, 7 days a week. However, if you don’t hear from us within 48 hours it could mean that there has been a technical problem and that we haven’t received your email. In this case, please don’t hesitate to give us a call on: +49 30 43 73 99 99.
For groups of 10 people or more, we are happy to schedule extra tours for the same individual price.
From Berlin you can call us on: 43 73 99 99
From other parts of Germany: 030 43 73 99 99
From another country: +49 30 43 73 99 99
Office hours in Winter (01.11.2010 till 17.03.2011): Monday to Friday 10 – 4pm
Office hours in season (19.03.2011 till 31.10.2011): 7 days a week: 9am – 8pm
Our tours continue in all kinds of weather as long as at least 4 participants are willing. When the weather is changeable we provide rain capes that also keep your legs dry. If the rain is so heavy that you don’t want to go on the tour, give us a call. We can try and find you an alternative option or you can cancel the tour.